Procuring Human Transcription in Academic Research

This guide is intended for universities, NHS Trusts, and research institutions procuring transcription services for confidential or ethically sensitive research. It outlines the key considerations commonly reviewed by procurement, information governance, and research ethics teams.

PageSix Supports Research Procurement

PageSix provides UK-based, fully human transcription services for academic, clinical, and policy research. All transcription work is carried out by trained UK professionals operating under confidentiality agreements and governed processes. No automated or AI transcription tools are used. PageSix acts as a data processor under UK GDPR, working in accordance with client instructions, approved ethics protocols, and institutional governance requirements.
 

Data Protection & Confidentiality

PageSix operates in line with UK GDPR and institutional research governance requirements.

✔ UK-based human transcribers only
✔ No AI transcription or third-party AI platforms
✔ All transcribers bound by NDAs
✔ Secure upload, restricted access
✔ Data used solely for transcription
✔ Retention & deletion in line with client instructions
✔ Support for participant anonymisation where required

Service Terms & Documentation

✔  Booking Terms & Conditions (accepted at the point of booking)
✔  Client Non-Disclosure Agreement (available on request)
✔  Ethics & Data Handling Policy

Pricing & Payment

✔  Transparent per-minute pricing
✔  No upfront payment required
✔  Purchase orders accepted
✔  Discounts for large or phased research projects
 

Why Human Transcription for Sensitive Research

✔  Accurate speaker identification
✔  Ethical handling of sensitive material
✔  Reduced risk compared to AI tools when working with governed data