Transcription Rates

✅ We accept payment via university purchase orders.

Per Recorded Minute

£1.80+vat
£1.60+vat
£1.50+vat
£1.40+vat
£1.30+vat
£1.20+vat

🞥20p/minute Medical Terminology
🞥20p/minute Group Discussions / 4+ Participants

We offer a 10% discount for projects of 20 recorded hours or more.

What’s included in our rates:

✅Transcription by UK professionals

✅ PageSix standard transcript template

✅ Intelligent verbatim transcription

✅ Timestamping of inaudible words

✅ Speaker identification

FAQs

What formats will you accept?

We can work with almost any audio or video format and using our online booking process you can securely upload your digital recordings.

Who are your transcribers?

We only use UK-based transcribers who have English as their mother tongue. All transcribers have passed our grammar test and transcription tests and have signed our  Non-Disclosure Agreement.

Do you offer discounts for larger jobs or regular work?

We offer a 10% discount for large projects of 20 recorded hours or more.

Do your rates include VAT?

Our rates are not inclusive of VAT. VAT will be added to your final invoice at the standard 20% rate.

When do I pay?

We will email your invoice to you at the end of the month and our payment terms are 14 days from the invoice date. You can pay your invoice by bank transfer or by card via PayPal. How To Pay

How do you ensure confidentiality?

We are happy to provide each client with a non-disclosure agreement and we also ensure that all information relating to each project is responsibly destroyed within 60 days of the end of the project. Your audio files will never leave the UK as we do not outsource to other countries. Our upload system also gives you access to a password protected account and only you will know the password. Privacy Policy

How long does it take to transcribe an hour of audio?

It takes a good transcriber approximately five hours to transcribe and quality check an hour of a clear recording. It will take longer for focus groups or if the quality of the recording provided is poor.

How will I receive the transcript?

We will email you the completed transcript as a Word document. For additional security, you can request, that transcripts are not emailed to you, and you would download them from your secure account instead.  Please contact us for further information.

What is your transcription style?

Our transcription style is ‘intelligent verbatim’. Please indicate on the booking form if you require ‘fully verbatim’.  We time stamp every page of your transcript for easy reference.

What does 'intelligent verbatim' and 'fully verbatim' mean?

‘Intelligent verbatim’ transcripts omit ‘ums’ and ‘ers’ and other fillers such as interviewers constantly saying ‘yeah’ and ‘ah ha’ while the respondent is talking. This produces an accurate transcript which is also readable. ‘Fully verbatim’ means completely word for word and every utterance, pause, cough, etc is transcribed. This is mainly used for police interviews and legal transcripts as they are very detailed. ‘Intelligent verbatim’ transcript are usually required for more general business or academic use.

What happens if the transcriber cannot make out some words?

The transcriber will replace the word with an explanation such as (inaudible) or (overspeaking). The more keywords and speaker names you can provide the better and if possible a link to a website which will give the transcriber some background information would also be useful.

What if I have poor quality audio/video files?

We will tackle poor quality recordings as best we can but please be aware that the transcripts may not be as detailed or accurate as a result. If we feel that an audio file is of such poor quality that you will not get any benefit at all from the transcript then we will advise you before we start the work. Please refer to our booking terms and conditions for further information.

What if I am not happy with the quality of the transcripts?

If you find any errors, please let us know and our quality controller will thoroughly check through the transcript once more. We promise high accuracy and strive to produce high quality and beneficial transcripts which are fully quality checked before being returned to you. Quality Guarantee

Can you provide references and testimonials?

We have a number of quotes from clients on our website but are also very happy to provide you with additional testimonials and full references if required.